SHIPPING POLICY

Girl in a jacket
Once you have placed an order, and your item is listed as in-stock, we will dispatch within 3 working days. We minimise the amount of paper we send with your order to reduce waste but should you need a copy of your order confirmation, please get in touch with us via email. Orders received after 2pm on Fridays to Sunday or Bank Holidays will be dispatched on the next working day.

Delivery varies depending on what country you are purchasing from.

Republic of Ireland & Northern Ireland

  • €5.95 (2-3 working days)

 

Great Britain (Standard Shipping: 5-7 working days)

  • €5.95 

 

Great Britain (DHL Express 2-3 working days)

  • €14.95

     

    USA (Standard Shipping: 5-7 working days)

    • under 1kg: €8.95

    • between 1-1.5kg: €20.95

    • over 1.5kg: €26.95

       

      USA (DHL Express: 2-3 working days)

      • under 3kg: €20.00

      • between 3-5kg: €30.00

      • over 5kg: €40.00

         

        Europe (Standard Shipping: 5-7 working days)

        • under 1kg: €8.95

        • between 1-1.5kg: €11.95

        • over 1.5kg: €14.95 

           

          Rest of the World  (Standard Shipping: 5-7 working days)

          • under 1kg: €15.95

          • between 1-1.5kg: €23.95

          • over 1.5kg: €28.95

           

          All additional customs and charges are the responsibility of the customer.​  

           

          Delivery time is only a guideline and is not a guarantee. Everyday OT are unable to take responsibility for any delivery delays which are outside of their control.

           

          Tracking Your Order

          • Once your order has been dispatched, you will receive a tracking number via email to monitor the delivery status.

          • If your parcel appears delayed or hasn't arrived, we recommend the following steps before contacting us:

            1. Use the tracking number to check the status directly on the courier’s website or contact them directly. 
            2. Check with neighbors or your local delivery office to ensure it hasn't been left with someone or held for collection.
            3. Look for any notification slips left by the courier.
              • If you are unable to resolve the issue with the courier, please contact us for further assistance, and we will be happy to help.